MGC Frequently Asked Questions

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Where do I find submission forms?

Who do I contact for sample drop off?

When can I drop off samples?

What viability do my cells have to be for scRNAseq?

  • We suggest > 80% viability.

How far in advance should I schedule a 10x Genomics scRNAseq project?

  • Our queue is usually 4-6 weeks, but it is best to schedule a run as soon as you know an approximate day you will be ready. Send us an email if you have any unusual circumstances so we can work with you to decide how to proceed.

How do I submit a service request?